What Inkhours is.
Inkhours is an independent academic concierge for online students: tutoring, coaching, editorial support, exam preparation, research and IRB consulting, practicum and internship placement assistance, and week-by-week coursework support, delivered by credentialed specialists.
We are not affiliated with, endorsed by or sponsored by any university. School names appear here only to describe what our specialists know. How you use our support inside your program's rules remains your responsibility.
Quotes and engagements.
Everything starts with a free quote setting out scope, timeline and price. Nothing is owed until you accept it. Work begins when the quote is accepted and the agreed payment or deposit clears. Anything not written into the quote is not part of the engagement.
Deadlines and delivery.
The delivery date on an accepted quote is a commitment. If anything threatens it, you hear from us early rather than at the deadline. Where a deliverable arrives late for reasons on our side and no rescue is agreed, the affected portion of the fee is refunded.
Revisions and refunds.
Written work carries a free revision within seven days of delivery, against the original scope. Refunds beyond the late-delivery case are handled engagement by engagement: write to hello@inkhours.com describing what went wrong and a lead, not a form letter, reviews it.
Confidentiality.
Your identity, your university and the contents of your engagement are confidential. Specialists work under standing non-disclosure agreements. Published stories and figures use initials or anonymous references only. We never initiate contact with your university or employer.
The affiliate program.
The program is open to verified Inkhours alumni. Commissions accrue on completed, paid referred engagements and pay out monthly; fraudulent, self-referred or charged-back engagements do not accrue. Credit taken instead of cash carries the stated bonus and has no cash value. An account that misrepresents the service may be closed, and commissions earned on legitimate engagements are still paid.
The formalities.
The service is provided as described in each accepted quote, and our liability on any engagement is capped at what you paid for it. These terms together with your accepted quote form the whole agreement. If these terms change, the version standing when you accepted your quote governs it.
